Perspectives — strategy

Shifting Mindsets to enable Transformation As Usual

November 14, 2020 • culture & capability • shared value & ecosystems • strategy

The successful achievement of any ‘transformation’ goal depends more on the engagement and enablement of people than the deployment of technology. And in an ever more deeply interconnected future, it is essential to develop a systems view, and an integrated approach to transforming business models to support 'transformation as usual'.

Creating your Future - Strategic Foresight & Storytelling

September 12, 2020 • human experience • strategic foresight • strategy

The future begins and exists only in our imagination. You need the capability to recognize early signals, longer term patterns and harness diverse perspectives. And to mobilize your organisation, and those within your ecosystem, through creating and sharing stories of a future that speaks to your collective values.

Strategic Change, Transformation and Innovation

August 15, 2020 • portfolio management • strategy

A wide range of business decisions are often conflated under the umbrella of 'change and transformation'. A new framework suggests the differentiation is whether the outcome required is a change in Magnitude, Activity or Direction, aligning neatly to Core, Adjacent or Transformational innovation ambition.

How Sustainable is Your Strategic Competitive Advantage?

November 09, 2019 • culture & capability • portfolio management • strategy

Do you know what your source of strategic competitive advantage is today? Moreover, do you know whether that will that be sustainable and sufficient to support your strategic goals in your future operating context? And if not - which is likely - what new sources you will need to develop?

Customer Strategy in an Age of Constant Connection and Distrust

August 03, 2019 • design insight • human experience • strategy

Well designed and executed, connected strategies can enhance customer experience, boost operational efficiencies and lower costs, whilst higher digital trust correlates with higher revenue. Businesses must both understand the extent to which constant connection and the possibilities it enables is desired, and enhance their digital trust credentials.